Terms and Conditions


Terms and Conditions

Anytime, our team is happy to answer your questions. Fill out the form on this page and we’ll be in touch as soon as possible.

Should you decide to cancel your booking more than 90 days before the first day of your Morocco Tour, we shall refund your deposit*. Should you decide to cancel less than 90 days before the first day of the tour we will keep your deposit. If you need to cancel your booking, please contact us by email at your earliest convenience. Considering the pandemic that we just crossed, we recommend you purchase additional travel insurance. 

Once you agree on the final itinerary and price, we will present you with a detailed itinerary and  payment details. The booking is confirmed only once we have received your deposit. Please note we have a limited number of drivers and therefore can not guarantee your booking before the payment of the deposit, as the number of concurring enquiries at any given time can be greater than the number of available drivers. A deposit of 30 % of the total value of the tour is required at the time of booking to guarantee your booking. The balance should be paid no later than the first day of your Morocco Tour.

We accept payments by cash, bank transfer, credit card and select cryptocurrencies. Please note that a surcharge of 3 to 5 % applies for all payments through credit card. 

By booking a tour with Traveling In Morocco (referred to as “we” or “us” in the paragraphs below ) you will be accepting these conditions on behalf of yourself and all other persons using our services pursuant to a booking made by you ( referred to as ‘you’ in the paragraphs below) .

Your final detailed day to day itinerary will include the name of accommodation at each stop. However, we cannot guarantee that you will be booked accommodation in exactly all the properties mentioned, especially if booking late or if your tour takes place during special times of year ( high season, Ramadan, summer holidays). Should we accommodate you elsewhere, we guarantee that the accommodation will be of at least the same standard and that you will be notified of the change.

You are responsible for ensuring the possession of valid required travel documents. Your passport must be valid for 6 months prior entering the country. It is the sole responsibility of the tour participant to ensure that all passport and visa requirements are met prior to departure.

In the unlikely event that you found reason to file a complaint, please immediately contact your driver. He will do his utmost to solve the issue immediately. If you find that your designated driver is not qualified to solve the issue encountered, please contact our offices by phone or email. Please understand that it is much more convenient for both sides to have complaints dealt with before leaving Morocco.


* The deposit is not refunded in the following situations: a) for a booking where more than 4 adults are traveling together; b) if the accommodation booked is with our Divine range; c) if the booking is for a high season period ( Easter or New Years Eve holidays). 

All our Morocco Tours are covered by transport insurance. You are therefore covered in the unlikely event of an accident provided you find yourself inside the vehicle at the time of the accident. Additionally, the hotels where you will be staying are also insured, to the best of our knowledge. However, we strongly advise you to carry additional travel insurance in case of illness, cancellation, baggage lost, delays, etc.

Children are made a fuss of, well received and welcomed throughout Morocco.
You will find Moroccan people very family orientated.
Morocco without a doubt is a child-friendly country.
Children 5yrs and under travel FREE with Traveling In Morocco.
Children 12yrs and under travel with a 50% reduction.
We hope our discounts for children, assist you, concerning family travel.

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